Privacy Policy

This Privacy Policy explains how AR Precast, a brand/website operated by HBR Global Industries, collects, uses, stores, shares, and protects information received from website visitors, enquiry users, buyers, and business contacts.

This policy applies when you visit our website, submit an enquiry form, request a quote, contact us by phone, WhatsApp, email, or otherwise share information with us for precast concrete product enquiries.

We may collect information such as your name, mobile number, WhatsApp number, email address, product requirement, product category, thickness, size, quantity, colour, finish, delivery location, project location, message details, and other information you choose to share.

We may also collect business or project-related details such as company name, contractor or dealer details, purchase requirement, timeline, delivery instructions, site access details, and communication history.

When you use our website, we may collect basic technical information such as IP address, browser type, device type, pages visited, enquiry source, approximate location data based on browser or analytics tools, and website interaction data.

We collect information when you submit a quote form, contact form, product enquiry, call us, send WhatsApp messages, email us, or otherwise communicate with AR Precast.

We may also collect limited technical and usage information through cookies, analytics tools, tags, pixels, server logs, or similar technologies used to understand website traffic and performance.

We do not intentionally collect sensitive personal information unless you voluntarily share it as part of communication or documentation.

We use your information to respond to enquiries, prepare quotes, understand product requirements, discuss pricing, availability, delivery coordination, product suitability, and customer support.

We may use your information to communicate by phone, WhatsApp, SMS, email, or other business communication methods related to your enquiry, quote, order, delivery, complaint, or support request.

We may use website usage information to improve website performance, user experience, content quality, product information, enquiry forms, and marketing effectiveness.

When you request a quote or contact AR Precast, you agree that we may contact you using the details provided by you for product discussion, pricing, availability, delivery coordination, payment-related discussion, documentation, or support.

Sharing incomplete or incorrect details may affect quote accuracy, response time, delivery coordination, or order processing.

You may ask us to stop non-essential follow-up communication, but we may still contact you where necessary for active enquiries, orders, delivery, payment, complaints, or legal/business records.

We do not sell your personal information.

We may share necessary information with employees, authorised representatives, service providers, delivery partners, transporters, technology providers, payment or accounting support providers, or professional advisors where required for enquiry response, quote preparation, delivery coordination, business operation, legal compliance, or dispute resolution.

We may share information where required by law, regulation, legal process, government authority, court order, tax authority, law enforcement, or for protection of our legal rights.

We may use third-party business tools, hosting services, analytics tools, communication tools, form handling systems, customer records, enquiry records, and storage services to manage enquiries and website operations.

These service providers may process limited information on our behalf for business purposes such as website hosting, analytics, enquiry storage, communication, security, and operational management.

We take reasonable steps to use service providers that are suitable for business use, but no internet-based system can be guaranteed to be completely secure.

Our website may use cookies, tags, analytics tools, or similar technologies to understand website traffic, page performance, user interaction, and enquiry source.

Cookies help us improve website usability, measure marketing performance, identify popular pages, and improve product and enquiry content.

You can control or block cookies through your browser settings. Blocking cookies may affect some website features or tracking accuracy.

We may retain enquiry, communication, quote, order, delivery, payment, complaint, and support-related information for as long as required for business, accounting, tax, legal, dispute resolution, customer support, and operational purposes.

Information that is no longer required may be deleted, archived, anonymised, or retained in backup/business records as per practical business and legal requirements.

Retention period may vary depending on the type of enquiry, order, transaction, communication, or legal requirement.

We take reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss, alteration, or disclosure.

Access to enquiry and customer information is limited to persons or service providers who need it for business purposes.

However, no website, internet transmission, phone communication, WhatsApp message, email, or storage system can be guaranteed to be completely secure. Users should avoid sharing unnecessary sensitive information.

You may contact us to request access, correction, update, or deletion of your personal information, subject to business, legal, accounting, tax, dispute, order, and operational requirements.

You may also request that we stop non-essential promotional or follow-up communication where applicable.

To help us process your request, we may ask for verification details such as your name, mobile number, enquiry details, order reference, or other relevant information.

Our website and services are intended for business users, buyers, contractors, builders, dealers, site teams, property owners, and adults making product enquiries.

We do not knowingly collect personal information from children. If such information is shared unintentionally, you may contact us for review and deletion where appropriate.

Our website may contain links to external websites, maps, social platforms, messaging platforms, payment links, or third-party tools.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Users should review the privacy policies of those third-party platforms separately.

AR Precast may update this Privacy Policy from time to time based on business changes, website updates, legal requirements, technology changes, or operational needs.

The updated policy will be posted on this page. Continued use of the website or continued communication with us after updates means you acknowledge the updated policy.

For privacy-related questions, correction requests, deletion requests, enquiry data concerns, or escalation, contact AR Precast using the details below.

Primary phone / WhatsApp: 9217710014

Public email: info@hbrglobalindustries.com

Escalation phone: 8800711118

Escalation email: harun@hbrglobalindustries.com

Business address: Killa no 18, Maruti Traula Parking, Mullahera, Cartarpuri Alias Daulatpur Nas, Gurugram, Haryana 122017