Privacy Policy

This Privacy Policy explains how AR Precast, operated by HBR Global Industries, collects, uses, stores, shares, and protects information received from website visitors, enquiry users, buyers, and business contacts.

This policy applies when you visit our website, submit a quote enquiry, use a product calculator, contact us by phone, WhatsApp, email, or otherwise share information with us for precast concrete product enquiries.

We may collect information such as your name, mobile number, WhatsApp number, email address, product requirement, product category, thickness, size, quantity, colour, finish, delivery location, project location, message details, and other information you choose to share.

We may also collect business or project-related details such as company name, contractor or dealer details, purchase requirement, timeline, delivery instructions, site access details, and communication history.

When you use our website, we may collect basic technical information such as IP address, browser type, device type, pages visited, enquiry source, approximate location based on browser or analytics tools, and website interaction data.

We collect information when you submit a quote form, contact form, product enquiry, call us, send WhatsApp messages, email us, or otherwise communicate with AR Precast.

We may collect limited technical and usage information through cookies, analytics tools, tags, pixels, server logs, or similar technologies used to understand website traffic and performance.

We do not intentionally collect sensitive personal information unless you voluntarily share it as part of communication, documentation, or business discussion.

We use your information to respond to enquiries, prepare quotes, understand product requirements, discuss pricing, check availability, coordinate delivery, assess product suitability, and provide customer support.

We may use your information to communicate by phone, WhatsApp, SMS, email, or other business communication methods related to your enquiry, quote, order, delivery, complaint, or support request.

We may use website usage information to improve website performance, user experience, content quality, product information, enquiry forms, calculator usability, and marketing effectiveness.

Quote forms on the website may collect product, thickness, quantity, colour, finish, delivery location, name, and mobile number.

Product calculators may collect non-sensitive interaction data such as calculator type, selected unit, input value, estimated pieces, and source page for analytics and website improvement.

Enquiry information may be stored in business tools such as Google Sheets, email records, internal records, or other systems used for enquiry handling, quote follow-up, and business coordination.

Our website may use cookies, Google Tag Manager, Google Analytics, and similar technologies to understand website traffic, page performance, user interaction, enquiry source, and conversion activity.

Analytics helps us understand which pages, product categories, quote forms, call buttons, WhatsApp buttons, and calculator features are useful to visitors.

Where cookie consent is shown, analytics tags are intended to load based on the visitor’s cookie preference. You can also control or block cookies through your browser settings.

When you request a quote or contact AR Precast, you agree that we may contact you using the details provided by you for product discussion, pricing, availability, delivery coordination, payment-related discussion, documentation, or support.

Sharing incomplete or incorrect details may affect quote accuracy, response time, delivery coordination, or order processing.

You may ask us to stop non-essential follow-up communication, but we may still contact you where necessary for active enquiries, orders, delivery, payment, complaints, legal records, or business records.

We do not sell your personal information.

We may share necessary information with employees, authorised representatives, service providers, delivery partners, transporters, technology providers, payment or accounting support providers, or professional advisors where required for enquiry response, quote preparation, delivery coordination, business operation, legal compliance, or dispute resolution.

We may share information where required by law, regulation, legal process, government authority, court order, tax authority, law enforcement, or for protection of our legal rights.

We may use third-party business tools, hosting services, analytics tools, communication tools, form handling systems, customer records, enquiry records, and storage services to manage enquiries and website operations.

These service providers may process limited information on our behalf for business purposes such as website hosting, analytics, enquiry storage, communication, security, and operational management.

We take reasonable steps to use service providers suitable for business use, but no internet-based system can be guaranteed to be completely secure.

We may retain enquiry, communication, quote, order, delivery, payment, complaint, and support-related information for as long as required for business, accounting, tax, legal, dispute resolution, customer support, and operational purposes.

Information that is no longer required may be deleted, archived, anonymised, or retained in backup or business records as per practical business and legal requirements.

Retention period may vary depending on the type of enquiry, order, transaction, communication, or legal requirement.

We take reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss, alteration, or disclosure.

Access to enquiry and customer information is limited to persons or service providers who need it for business purposes.

However, no website, internet transmission, phone communication, WhatsApp message, email, or storage system can be guaranteed to be completely secure. Users should avoid sharing unnecessary sensitive information.

You may contact us to request access, correction, update, or deletion of your personal information, subject to business, legal, accounting, tax, dispute, order, and operational requirements.

You may also request that we stop non-essential promotional or follow-up communication where applicable.

To help us process your request, we may ask for verification details such as your name, mobile number, enquiry details, order reference, or other relevant information.

Our website and services are intended for business users, buyers, contractors, builders, dealers, site teams, property owners, and adults making product enquiries.

We do not knowingly collect personal information from children. If such information is shared unintentionally, you may contact us for review and deletion where appropriate.

Our website may contain links to external websites, maps, social platforms, messaging platforms, payment links, or third-party tools.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Users should review the privacy policies of those third-party platforms separately.

AR Precast may update this Privacy Policy from time to time based on business changes, website updates, legal requirements, technology changes, or operational needs.

The updated policy will be posted on this page. Continued use of the website or continued communication with us after updates means you acknowledge the updated policy.

For privacy-related questions, correction requests, deletion requests, enquiry data concerns, or escalation, contact AR Precast using the details below.

Phone / WhatsApp: 9217710014

Email: sales@hbrglobalindustries.com

Business address: Killa no 18, Maruti Traula Parking, Mullahera, Cartarpuri Alias Daulatpur Nas, Gurugram, Haryana 122017